April Clobes, CEO of Michigan State University Federal Credit Union, joins host Gregg Garrett to discuss the need for top leaders of firms to better understand the basics of technology in order to properly define strategies and transform companies. April shares her Top 3: Pat McPharlin, who demonstrated a relentless drive and employee focus; Mark Zook, who exemplifies credit union collaboration; and April’s MSUFCU Team, who bring courage and new understanding. And you have to hear about how she treats every day like a job interview.

SHOW HIGHLIGHTS

During this episode:
[00:00:00] Introduction
[00:01:08] Is every company a technology company?
[00:05:32] Meet April

The “Top Three”:
[00:12:05] Patrick McPharlin: demonstrated a relentless drive and employee focus
[00:19:13] Mark Zook: exemplifies credit union collaboration
[00:26:59] April’s MSUFCU Team: bring courage and new understanding

Other Points of Interest:
[00:33:58] Data and AI in the industry
[00:40:24] MSUFCU fast facts

You Have to Hear This:
[00:42:32] Treat every day as a job interview

LINKS AND RESOURCES

Contact April Clobes: LinkedIn | MSUFCU Website | Reseda Group Website

Contact Gregg Garrett: LinkedIn | Twitter | About

Contact CGS Advisors: Website | LinkedIn | Twitter

ABOUT APRIL CLOBES

April Clobes, President and Chief Executive Officer of Michigan State University Federal Credit (MSUFCU) joined the Credit Union in 1996 and moved through many positions within the organization prior to being named President and CEO in 2015. Clobes also serves as the CEO of the Reseda Group, MSUFCU’s wholly owned Credit Union Service Organization (CUSO) formed in 2021. Clobes has a Bachelor of Arts degree in Marketing from Michigan State University, a Master of Arts degree from Michigan State University in Advertising, and a Master of Business Administration from Western Michigan University. Named as one of the Most Powerful Women in Credit Unions by American Banker, Clobes has been a transformational leader for technology in the Credit Union industry. Since developing MSUFCU’s first website in 1998 to launching two digital-only brands, Collegiate Credit Union and AlumniFi, in 2023, Clobes has distinguished herself as a visionary in leadership, technology and innovation.

Clobes is a dedicated leader who serves on several Advisory Board that support the business and credit union communities. Clobes won the Credit Union Times Luminary Award for Innovation in Technology in 2022. The Reseda Group received the 2023 CUSO of the Year Award through the National Association of Credit Union Service Organizations (NACUSO). The Reseda Group and Clobes have been featured in many FinTech and industry publications for their work in innovation and revolutionizing the credit union industry.